Product Sales Support Admin-Area

College degree or equivalent distribution or food service supply chain experience required
Minimum 2 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution environment
Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel
Must be extremely organized, analytical and possess highly developed written/oral communication and interpersonal skills
Must be external and internal customer service focused
Ability to research, escalate and follow up on inquiries with a great sense of urgency
Must have the ability to overcome objections and obstacles with a solution based attitude

Act as the central point of contact for Area hub and market DCs for all internal sales inquiries related to product, specifications, availability, scheduling, and substitutions
Resolve external customer and internal sales questions in a timely manner
Become subject matter expert in US Foods systems and tools to quickly and accurately answer inquiries
Execute sample policy to obtain samples for customers and/or Territory Managers
Develop and maintain current knowledge and resources to be able to answer questions regarding product availability, delivery schedule, broker contact and line information, product information and specification, product selection and substitutes
Prioritize requests based on urgency and customer status
Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on sales inquiries
Develop product category knowledge in order to suggest substitute product when necessary