Product Sales Specialist – Capital Equipment & Furnishings

Product Sales Specialist – Capital Equipment & Furnishings

Requirements

• Typically requires a Bachelor’s degree in a business or clinical field.
• At least 2 years product management, product development or sales experience.
• Demonstrated basic knowledge of products, customers and market needs.
• Ability to analyze market trends to effectively develop presentations, provide recommendations and business forecasting.
• Demonstrated ability working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
• Demonstrated ability assessing and initiating actions independently.
• Demonstrated time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience developing and delivering presentations to various audience levels within, and external to, an organization.
• Proficient in MS Office (Work, Excel, PowerPoint).
• Position requires 75% travel for business purposes (within state and out of state).
• Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

Responsibilities

• Develop target lists of potential accounts in cooperation with the sales reps.
• Support the execution of the overall strategy and go to market approach.
• Conduct and deliver business review in partnership with Division Product Management.
• Guide Medline Sales and Product Management teams in utilizing the business review.
• Prepare and present business review/plan to Medline teams to assure plan is feasible within cost, time, and environment constraints.
• Guide Medline teams to prepare and present customer needs plan to assure plan is feasible, within cost, time, and environment constraints.
• Produce competitive analysis materials comparing product with its key competitors by working with the PM team in the division.
• Prepare and present technical/clinical proposals on how Medline’s products can meet customer needs and how they can be effectively integrated and implemented.
• In support of the sales team, foster relationships with decision-makers and external customer stakeholders to obtain and provide feedback to the Division on the needs of customers and supporting specialists.
• Deliver in depth presentations and product demonstrations to clients and sales representatives.
• Facilitate various phases from program creation, trial support and through implementation.
• Assist Medline sales reps with questions via email, phone calls or in person.
• May have a continuing role in customer support to address clients’ issues in the usage of organizational products/services.
• Conduct physical product conversion when divisional support needed.
• Develop and conduct customer in-services/technical training.
• Develop product training and resource materials (tools, resources, presentations, manuals).
• Monitor and analyze quality questions or customer complaints.
• Troubleshoot complaints and help diagnose issue type (education, product).
• Conduct market research and identify and track market trends that affect sales, service and product development.
• Provide feedback and recommendations for product improvement, and potential new products with appropriate departments.
• Identify trends with requests and information via interactions with sales to determine market needs and potential innovations.
• Review Work with client to track their metrics and utilization.
• Track sales forecast targets.
• Record activity on accounts and help to close deals to meet these targets.
• Provide updates on key accounts closes, implementation dates and revenue pull through.
• Serve as product expert within the organization to contribute to the development of technical presentations and product strategy.
• Engage professional organizations; attend national, regional, and local industry events, technical training classes.

Preferred Qualifications

No preferred qualifications provided.