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Product Owner – Senior Manager – Process

Product Owner – Senior Manager – Process

CompanyExtreme Networks
LocationMassachusetts, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 8+ years hands-on experience working in a similar process-improvement or transformational role that leverages solutions across sales, sales ops, finance, and/or supply chain departments and CRM, CPQ, or ERP technologies.
  • Proven experience delivering data and analytics solutions to business in large enterprises.
  • Strong experience defining MVPs, managing backlogs, and leading agile teams using tools like Jira and Confluence.
  • Comfort in designing products/solutions that involve data pipelines that span ingestion, transformation, and visualization layers, coupled with process changes and adoption.

Responsibilities

  • Design solutions that combine process and data solutions to drive business outcomes.
  • Organize solutions around MVPs for iterative releases, ensuring product adoption and feedback loops.
  • Define, prioritize, and refine backlog of user stories, ensuring alignment with business outcomes and technical feasibility, translating high-level business goals into detailed user stories and acceptance criteria.
  • Facilitate working sessions to design solutions with clear actions organized around an ultimate outcome.
  • Support business in the adoption of new insights, reports, and data in their day-to-day operations and contribute to requirements for actionable reports and data.
  • Create and maintain plans for cross-functional initiatives, overseeing the entire lifecycle from ideation, user testing, to implementation, and partnering with stakeholders across the Expand team and business.
  • Track key delivery metrics, risks, and dependencies and proactively remove blockers.
  • Act as Scrum Master for delivery squads, facilitating agile ceremonies and driving sprint execution.
  • Communicate progress, risks, milestones, to team pillars and business stakeholders.
  • Lead roadmap and planning activities to size and scope the level of effort for near- and long-term projects.

Preferred Qualifications

  • Agile certification (CSM/PSM, PMI-ACP) and/or PMP is a plus.