Product Owner – Payment Terminals

Product Owner – Payment Terminals

Requirements

• Bachelor’s degree in engineering or business, or similar comparable industry experience.
• Minimum of 3 years of experience within a product management related role, with at least 3-5 years in a hardware-related role. It is preferred that this experience is within a payment or fintech industry type.
• Experience building and maintaining a product roadmap.
• Proven expertise managing the development lifecycle of hardware products.
• Experience in regulatory compliance and certification processes for payment terminal hardware.
• Experience in technical documentation writing that is consumed by both internal and external parties.
• Knowledgeable about payment terminal hardware and familiar with the current industry security standards.
• Go-getter attitude with the ability to run with multiple projects with little oversight.
• Able to work effectively with both technical, non-technical, internal, and external teams.

Responsibilities

• Work with the Product Manager to define and communicate the product vision, roadmap, and strategy for payment terminal hardware & software based on market trends, customer needs, and business opportunities.
• Create and maintain the product backlog, or the prioritized list of features that need to be implemented within the product.
• Participate in the product delivery lifecycle including prototyping/design, product requirement gathering and refinement, and product launch.
• Collaborate with internal development, supply chain, and manufacturers to ensure efficient delivery of existing and new hardware products.
• Collaborate with the development teams to ensure that they have a clear understanding of product requirements, strategy, and priority.
• Hold product feature refinements to present new product capabilities/requests to the development teams.
• Ensure and track that payment terminal hardware meets regional regulatory, security, and compliance standards (EMV, PCI-DCC, etc.).
• Work with the development teams to qualify and refine the effort needed to release new firmware updates for payment terminals.
• Work closely with the certification team(s), both internal and external, to oversee the certification process from beginning to end.
• Track the progress of the product development and report on the status of the product backlog, release plans, and other key metrics.

Preferred Qualifications

• History of using software platforms, such as Azure Dev Ops, for work item refinement, tracking, and dashboard creation.
• Strong analytical and problem-solving skills that can be applied when determining priority based on expected timelines, opportunities, and market trends in a fast-paced, dynamic environment.
• Excellent communication, negotiation, and interpersonal skills.
• Able to manage multiple high-priority items and deadlines at once.
• Have a good understanding of the payments industry and landscape including the current market trends, use cases, and customer desires.