Product Owner III
Company | PNC Financial Services |
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Location | Houston, TX, USA, Cleveland, OH, USA, Pittsburgh, PA, USA, New York, NY, USA |
Salary | $65000 – $157300 |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Responsibilities
- Drive prioritization and execution of Retail Lending products to ensure delivery of desired experiences and business objectives.
- Participate in key initiatives to drive the modernization of the Credit Card Servicing.
- Act as the voice of the customer to reimagine customer experience journeys within servicing.
- Build within Service Cloud on the Salesforce platform.
- Owns the vision and definition of the product.
- Serves as the voice of the Customer.
- Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value.
- Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives.
- Accountable for the creation of and the integrity of the product backlog.
- Prioritizes and leads grooming of the product backlog.
- Works closely with the Scrum Master(s) and development team(s), to ensure the right items are focused on during the development process.
- Primary point of contact for questions from the team(s) and is empowered to make decisions.
Preferred Qualifications
- Accountability
- Customer Solutions
- Data Visualization
- Prioritization
- Scrum Software Development
- User Experience (UX) Design