Product Owner

Product Owner

Requirements

• Proven experience (3+ years) as a Product Owner in an enterprise B2B SaaS application, Property Management Software experience preferred.
• Demonstrated ability to synthesize information from many sources and assemble those inputs into a plan to deliver the most customer value.
• Experience working in a nimble product delivery organization where product, design, and engineering work in close collaboration.
• Familiarity working with Agile Scrum methodologies, including the ability to write actionable and detailed user stories.
• Passion for understanding user behavior and building great online user experiences.
• Comfort with both the art (user empathy, design) and science (analytics, statistics, structured hypotheses) of product management.
• Strong communication skills. The ability to articulate why you are making certain improvements, what you hope to learn from them, and how they fit into a larger overall strategy.
• Technical background including understanding of APIs and Webhooks.
• Ability to communicate to multiple levels within the organization and to customers.
• Resourcefulness in solving problems.
• Talent for building advocacy and buy-in among colleagues.
• Ability to navigate hard conversations and produce desired outcomes for all participants.
• Bachelor’s degree or equivalent work experience.
• Strong problem-solving skills with the ability to embrace change and adapt to evolving product needs and market dynamics, demonstrating a proactive approach to learning and growth.

Responsibilities

• Develop a deep understanding of our software, its functionality, and our customer base to effectively advocate for user needs and priorities.
• Understand the product vision and strategy and how it aligns with business objectives.
• Translate high-level requirements into detailed and well-defined user stories with clear acceptance criteria.
• Collaborate closely with the development team to elaborate on stories, answer questions, and provide necessary context to ensure effective implementation.
• Serve as the primary owner and maintainer of the product backlog. Define, prioritize, and refine user stories, epics, and themes to accurately reflect customer needs and business objectives.
• Identify, analyze, and effectively solve product-related issues and challenges that arise during the development process.
• Foster strong working relationships and collaborate effectively with internal stakeholders across various departments (e.g., Engineering, Sales, Marketing, Support) to gather insights, address concerns, and ensure product alignment with overall business strategy.
• Conduct user research, including interviews and testing, to validate feature value and ensure alignment with user needs.
• Analyze KPIs to support product requirements, validate user adoption, and confirm features are aligned with intended outcomes.
• Partner with Product Managers to understand the roadmap priorities and features for your respective area of the product.
• Commit to continuous learning in product management best practices, industry trends, and our software and customer base to enhance both product and professional growth.

Preferred Qualifications

• Property Management Software experience preferred.