Product Operations Specialist
| Company | Cobalt |
|---|---|
| Location | Northeastern United States, USA |
| Salary | $141600 – $177000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- 3-5 years of work experience in product operations, product management, design, program management, or highly cross-functional operational roles in the tech industry.
- Recent experience in the use of AI for productivity and efficiency
- Strong project management experience with exceptional organizational skills and attention to detail in executing cross-functional projects.
- Excellent written and verbal communication skills, with the ability to effectively convey highly technical topics to both technical and non-technical audiences and build empathy for user problems.
- Strong analytical skills and proficiency in data analysis tools.
- Passion for delivering an outstanding user experience.
- Experience collaborating with global team members.
Responsibilities
- Drive data-driven decision-making by tracking product usage, identifying trends, generating reports, analyzing product data, defining KPIs, and improving product feedback loops.
- Assist in planning and executing product launches, coordinating cross-functional efforts, and ensuring seamless deployment.
- Support Product Managers by reducing administrative burden, facilitating communication and alignment, managing product documentation, and assisting with product launches.
- Responsible for managing customer-facing documentation on docs.cobalt.io, ensuring accuracy, clarity, and relevance.
- Manage the product tech stack to ensure effective selection, implementation, and maintenance of tools and platforms used by the product team.
- Enhance operational efficiency by defining and documenting workflows to streamline the product development lifecycle, while also identifying bottlenecks in product processes and proposing scalable solutions for improvement.
- Collaborate closely with Product Managers, Designers, Engineers, and Customer Success teams to troubleshoot issues, document workflows, and drive operational excellence.
- Ensure Product Quality and Governance by overseeing quality assurance processes and managing compliance and regulatory requirements where needed.
- Establish communication channels and forums to facilitate cross-functional collaboration and alignment between product, engineering, design, marketing, sales, and customer success teams.
Preferred Qualifications
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No preferred qualifications provided.