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Product Operations Manager – AI Classification
| Company | DoubleVerify |
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| Location | New York, NY, USA |
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| Salary | $134000 – $166000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 2+ years experience as a people manager of 3 or more team members
- 6+ years experience in Product Operations, Product Management, or Program Management in a tech company, ad agency, or in-house advertising function
- Excellent stakeholder alignment, executive-facing presentation, and time-management skills
- Experience analyzing, forecasting, and visualizing operational metrics such as throughput, utilization, and accuracy
Responsibilities
- Guide these teams to deliver manual classifications of various content with the highest quality. Ensure the delivery of training data and daily risk triage processes, as well ad-hoc requests from product managers and clients.
- Manage cross-functional stakeholder requirements via effective communication, collaboration, and consultation with leaders in the USA, global BPOs, and nearshore operations.
- Scope, define, and manage the intake of new projects for your team. Help educate your partners on the team’s capabilities and deliver manual classification projects on-time.
- Own and optimize the office operations by providing perks, incentives, and career development resources to delight your team members.
Preferred Qualifications
- Familiarity with BigQuery, vendor management, and social media video trends
- Experience working in Trust & Safety, especially content moderation and Machine Learning to sort content into safety-related topics such as crime, violence, and sexuality
- Proficiency in multiple languages
- Experience with global workplace cultures and cross-culturally fluent people-management
