Posted in

Product Operations Manager

Product Operations Manager

CompanyMeta
LocationSan Francisco, CA, USA, Menlo Park, CA, USA
Salary$36.54 – $111000
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • Currently has, or is in the process of obtaining a Bachelor’s degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta
  • 2+ years of related strategy, operations, consulting, or data analyst experience
  • Analytical experience using data to tell a story and influence product direction using intermediate to advanced SQL
  • Experience in pivoting quickly and adapting to business needs while communicating and informing a team of shifting priorities
  • Experience interacting with and influencing multiple cross-functional stakeholders and management
  • Proactive problem solver with experience breaking down ambiguous issues into component parts to develop solutions

Responsibilities

  • Become an expert in the health and quality of Meta’s products, including Reality Labs and Family of Apps
  • Collect, analyze, and leverage data from various sources to identify trends, patterns, and insights that can inform business decisions
  • Leverage AI and automation models, prompts, and insights to optimize workflow efficiency and improve quality of our output, insights, and deliverables
  • Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and influence decision-making
  • Define and lead program execution strategy for multiple areas of products and the platform, including kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions
  • Work with other Product, Engineering, and Product Operations leaders to implement product, process, and tool improvements
  • Design end-to-end operational Performance, Reliability, and Efficiency (PRE) programs, developing processes, anticipating issues, and implementing mitigation strategies as needed
  • Manage day-to-day operations of team programs, driving investigation and resolution of app health regressions and high-priority user-facing issues
  • Mentor team members, providing continual support to unblock and enable them to complete their respective projects

Preferred Qualifications

  • Experience working with global/remote teams
  • Moderate leadership and personnel management experience