Product Operations Manager
| Company | Meta |
|---|---|
| Location | Seattle, WA, USA, Burlingame, CA, USA, San Francisco, CA, USA, Austin, TX, USA, Menlo Park, CA, USA, New York, NY, USA |
| Salary | $95000 – $143000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Currently has, or is in the process of obtaining a Bachelor’s degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta.
- 4+ years of related strategy, operations, consulting, or data analyst experience.
- Experience in pivoting quickly and adapting to business needs while communicating and informing a team of shifting priorities.
- Analytical experience using data to tell a story and influence product direction using intermediate to advanced SQL.
- Communication skills in interacting with and influencing multiple cross-functional stakeholders and management.
- Proactive problem solver with experience breaking down ambiguous issues into component parts to develop solutions.
Responsibilities
- Become an expert in the health and quality of Meta’s products, including Reality Labs and Family of Apps.
- Collect, analyze, and leverage data from various sources to identify trends, patterns, and insights that can inform business decisions.
- Leverage AI and automation models, prompts, and insights to optimize workflow efficiency and improve quality of our output, insights, and deliverables.
- Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and influence decision-making.
- Define and lead program execution strategy for multiple areas of products and the platform, including kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
- Work with other Product, Engineering, and Product Operations leaders to implement product, process, and tool improvements.
- Design end-to-end operational Performance, Reliability, and Efficiency (PRE) programs, developing processes, anticipating issues, and implementing mitigation strategies as needed.
- Manage day-to-day operations of team programs, driving investigation and resolution of app health regressions and high-priority user-facing issues.
- Mentor team members, providing continual support to unblock and enable them to complete their respective projects.
Preferred Qualifications
- Experience working with global/remote teams.
- Moderate leadership and personnel management experience.