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Product Operations Associate

Product Operations Associate

CompanyCaseware
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Bachelor’s degree in Commerce, Business Administration, or a related field.
  • Must have a strong, demonstrated interest in AI and be ready to experiment with new tools and technologies.
  • Comfortable evaluating and using sophisticated tools, and capable of building automations and workflows to improve team operations.
  • Demonstrate high reliability in managing critical tasks and projects. Act with urgency and a proactive mindset to address issues and drive improvements.
  • Highly organized, with the ability to manage multiple workstreams and priorities effectively.
  • Data-oriented mindset, comfortable analyzing metrics and presenting findings clearly and effectively.
  • Exceptional communication and interpersonal skills, capable of engaging effectively across all levels of the organization and with global teams to drive a high-energy, high impact product culture.

Responsibilities

  • Identify and implement process improvements to streamline workflows, boost efficiency, and foster productivity.
  • Engage with stakeholders to gather feedback, analyze findings, and iterate on process and tooling improvements.
  • Champion the adoption of new technologies and tools, with a strong emphasis on experimentation, particularly in the AI and automation space.
  • Monitor, track, and analyze key metrics, presenting actionable insights to drive data-informed decisions.
  • Collaborate closely with Product Managers and cross-functional teams across global offices in various time zones, ensuring clear communication and alignment.
  • Provide strong organizational support across various initiatives, helping ensure work is structured, documented, and effectively executed.
  • Provide support and analysis for holistic portfolio management.
  • Coordinate and facilitate team meetings, events, rituals, and off-sites to enhance collaboration and engagement.

Preferred Qualifications

    No preferred qualifications provided.