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Product Manager – Zelle

Product Manager – Zelle

CompanyEarly Warning
LocationSan Francisco, CA, USA, Chicago, IL, USA, Scottsdale, AZ, USA, New York, NY, USA
Salary$115000 – $155000
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior, Expert or higher

Requirements

  • Education and/or experience typically obtained through completion of a bachelors degree
  • 7 or more years of related work experience OR post-secondary degree and at least 2 years of related work experience
  • Demonstrated experience in design thinking and agile development process and methodology
  • Demonstrated leadership experience and cross functional collaboration experience
  • Proven experience in managing in a cross functional environment to achieve common goals
  • Demonstrated experience in obtaining business case buy-in across a diverse organization
  • Excellent listening and execution skills
  • Background and drug screen
  • Bachelor’s or Master’s degree in computer science, data science, business administration or a related field
  • At least 5 years of experience in product management, with a focus on data and analytics products
  • Deep understanding of data and analytics technologies, including data modeling, data warehousing, business intelligence, and analytics tools
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
  • Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Familiarity with agile development methodologies and tools

Responsibilities

  • Builds the right cross-functional team to obtain a common understanding of customer pain points; empathy and excitement for solving customer issues.
  • Articulates product strategy and vision across the enterprise.
  • Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire.
  • Works closely with marketing, research, analytics, design and development partners, uses technical savvy and customer insights to develop real world solutions working in a highly collaborative environment.
  • Uses insights about the market and industry to drive development of value-added solutions for customers.
  • Oversee the integration of strong risk and security controls. Ensure compliance to laws and regulations.
  • Able and adept at working directly with the technologists to deliver market solutions. Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely.
  • Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
  • Develop and execute a product strategy for our data and analytics products that aligns with our business goals and objectives.
  • Work with cross-functional teams including engineering, design, sales, and marketing to deliver products that meet Financial Institution and Merchant needs.
  • Define product requirements and prioritize feature development based on stakeholder feedback and business objectives.
  • Collaborate with engineering teams to define technical requirements and ensure successful product development and delivery.
  • Define and monitor key performance indicators to measure the success of our data and analytics products.
  • Stay up-to-date with industry trends and developments in data and analytics technologies, and incorporate these insights into our product roadmap.

Preferred Qualifications

  • Master’s degree
  • Certifications in design thinking and/or agile.
  • Prior experience working in payments, financial services or similar regulated industry