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Product Manager – Web
| Company | AZPetVet |
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| Location | Chicago, IL, USA |
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| Salary | $125000 – $155000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Minimum 2 years of Customer and UX-focused product management experience, ideally focusing on customer facing web applications
- Demonstrated success in executing and directing product management activities in multiple areas
- Ideal candidate has experience in designing, implementing, and iterating on consumer experiences using digital web and mobile platforms for use in physical healthcare, retail, or banking industries
- Ideal candidate also has the technical and operations acumen to understand the implications of data, back-end services and operations on the user experience and vice versa
- Expertise in a metrics and data-driven environment
- Proven skills to collaborate with cross functional teams, and able to influence others to support decisions
- Ability to be self-directed to solve business issues in defined product area
- Ability to make decisions about and prioritize own work
- Ability to learn multiple functional areas of business, including: engineering, design, finance, sales, and marketing
- Ability to lead without authority, building credibility across the organization
- Communicates effectively and listens actively
Responsibilities
- Own and drive the Web experience for one of TAG’s digital properties.
- Act as the ‘voice of the customer’ and ‘voice of the user’ and provides a business perspective on value of the product roadmap and backlog.
- Partner with business stakeholders to align on a product vision, strategy, and roadmap for his/her product area in support of corporate goals and objectives.
- Identify and assess opportunities against business goals. Prioritizes those opportunities with internal stakeholders and external partners to build and maintain a product roadmap.
- Translates a product roadmap into a product backlog and leads matrixed teams using agile development methodology. Work with business stakeholders on defining requirements, with UX team on usability and Technology teams on feasibility. Leads short feedback cycles with Product Manager acting as the voice of the business with UX and Tech.
- Understands product strategy for the digital and marketing portfolio and works to complete supporting market analysis and business cases.
- Manages driving a product through its entire development cycle, from concept to launch to lifecycle management, with a strong focus on details while never losing sight of the big picture.
- Leads cross-functional teams to execute on product management (UX Design, Visual Design, IT, Engineering, Operations, Customer Care, Quality, Marketing, Finance, and Legal).
- Analyzes and develops differentiation against key competitors by understanding market landscape, emerging technology, and customer needs and trends.
- Works closely with select internal and external customers to gather requirements and assist marketing with customer presentations as the product expert.
- Supports any required RFI/RFP boilerplates, training, tools, collateral, and knowledge bases.
- Partners with all internal departments to align & prioritize the long-term strategy and short-term Now/Next/Later roadmaps.
Preferred Qualifications
- Entrepreneurial with a strong inclination towards action, preferably with experience at a startup or highly dynamic environment
- Creativity in managing culturally diverse customers, changing requirements and shifting priorities for product development
- Drive to become the subject matter expert in your product area and be the ‘go to’ person and subject matter expert.
