Product Manager – Trucontact
| Company | TransUnion |
|---|---|
| Location | Alpharetta, GA, USA, Reston, VA, USA |
| Salary | $100100 – $150000 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Expert or higher |
Requirements
- 9+ years experience in telecom product management and/or product development and/or product/business analysis
- Bachelor’s or Master’s degree (STEM preferred)
- Ability to convey information clearly and effectively to internal and external stakeholders
- Strong interpersonal skills to build and maintain relationships with clients and colleagues
Responsibilities
- Direct and grow the Universal Order Connect product line, with an emphasis on improving carrier-to-carrier and enterprise-to-carrier communication for network connectivity, provisioning and related ancillary services
- Understand customer needs, design solutions, provide detailed requirements to Engineering, and oversee delivery to ensure successful implementation and satisfaction
- Work closely with engineering, sales, marketing, and customer support teams to ensure successful product launches and ongoing improvements
Preferred Qualifications
- Engage with key customers to gather feedback, understand their challenges, and ensure the product meets their requirements
- Ensure the platform supports a wide range of order types, including dark fiber, Ethernet, broadband, SD-WAN, and 5G backhaul and related ancillary services
- Understand market trends and incorporate them in the Product roadmap
- Set and track performance metrics to measure the success of the product and identify areas for improvement
- Focus on automating and simplifying the process of buying and selling intercarrier wholesale network connectivity
- Participate and contribute where applicable in industry standards organization
- Ability to communicate your vision, work in an Agile team, use your analytical skills to provide alternative solutions to technical problems
- Familiarity with OBF ordering standards such as ASOG and LSOG