Product Manager

Strong written skills to produce documentation, links to writing samples highly encouraged
Demonstrated analytical thinking and data based decision making
Be comfortable learning technical domain knowledge
Strong understanding of the product life cycle and where product drives decisions
Experience collaborating with engineering to make product decisions connecting feasibility with customer value
Comfortable leading discussions and presenting to leadership
Synthesize and connect incremental customer improvements into larger coherent product growth strategies

Research, qualify and build a data based perspective on product opportunities
Stay up to date on customer data around pain points, feature gaps and requests from our support teams and customer facing representatives
Engage with the broader strategy of the Email and Messaging product team and their OKRs, and propose roadmap items and product opportunities that align with the broader strategy
Partner with UX Research to do in depth customer research and discovery work to understand customer pain points and do root cause analysis
Work with customer and financial data to build opportunity sizing and ROI for proposed features
Partner with engineering and design to build product requirements and shape product delivery
Clearly communicate and produce documentation around product requirements and product strategy
Partner with Product Marketing, Technical Program Managers, Customer Support and GTM to design strategic product release plans that will drive successful rollout and adoption of your product work

Experience shipping products with a user interface component with some basic understanding of design and UX best practices
Experience partnering with product marketing or marketing
Relative comfort with csv/excel/google sheets for basic financial calculations