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Product Manager
| Company | Vivid Seats |
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| Location | Chicago, IL, USA |
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| Salary | $110000 – $140000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Proven experience in helping organizations map business value to customer needs.
- Sufficient mastery of technology so that you can take high-level technical concepts and break them down into prioritized roadmaps and plans in partnership with engineering.
- Prior experience in product management and a record of successful product delivery.
- Ability to juggle multiple priorities and manage trade-offs to establish the right approach to executing the product strategy.
- Highly analytical with experience managing data-centric products; capable of turning raw data into information and insights.
- Proven experience of crafting product roadmaps by gathering input from customers, partners, internal users, engineers and other stakeholders.
- An understanding of online marketplaces and an interest in the live event space.
- Bachelor’s degree preferred; in science, technology, or a related field.
Responsibilities
- Work across the organization, partnering with multiple stakeholders (including design/UX, operations, customer support, accounting, proprietary tools, etc.) to understand and translate requirements, make tradeoffs of scope and implementation, and deliver high quality products.
- Define the product goals and roadmap, ensuring alignment with business objectives and company strategy.
- Lead the team in prioritizing product features and collaborate in design, estimations, and planning sessions with the overall team.
- Define features through clearly written user stories as part of an Agile delivery team; verify stories are implemented as intended, records bugs, and assist the engineering team in driving resolution.
- Analyze user data and feedback to measure the effectiveness and competitiveness of the product.
- Collaborate with UX and engineering to write user stories for new features. Assist with verification and feature performance analysis for newly released features.
- Enhance our approaches, methods, or technologies to mitigate risks and improve efficiencies.
- Build, maintain, and leverage internal and external relationships to achieve progress and advance objectives.
- Leverage tooling and data to gain insight and analyze customer behavior and product performance to recommend product enhancements.
- Design and implement process improvements that positively impacts the team.
- Collaborate with stakeholders to confirm accurate prioritization and refine processes for collaboration and best practices.
- Drive product department roadmap exercises that balance current needs with future strategic initiatives.
- Mentor others, playing an active role in elevating the skill sets of those you work with.
- Proactively work with the Engineering and other stakeholders to define the product goals and create a forward-looking roadmap, ensuring alignment of B2C products with the overall business objectives and company strategy.
Preferred Qualifications
- Bachelor’s degree preferred; in science, technology, or a related field.
