Product Management Director – Zelle Risk Platform
| Company | Early Warning |
|---|---|
| Location | San Francisco, CA, USA, Chicago, IL, USA, Scottsdale, AZ, USA, New York, NY, USA |
| Salary | $170000 – $220000 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Education and/or experience typically obtained through completion of a bachelor’s degree
- 12 or more years of related work experience
- Demonstrated experience in design thinking and agile development process and methodology
- Demonstrated cross functional collaboration experience.
- Proven experience in and passion for building and delivering great products.
- Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets.
- Demonstrated experience driving alignment at the executive and client leadership level
- Excellent listening and execution skills
- Background and drug screen
Responsibilities
- Builds internal and external coalitions and alignment on product strategy and execution.
- Influences cross functional teams, executives and customer leadership with strong vision, strategy, and product execution.
- Proactively assesses customer needs across the portfolio of products to maximize customer satisfaction.
- Routinely leverages feedback into insights; and builds products and services that delight and inspire.
- Working closely across marketing, sales, analytics, design and development partners, drive strong go to market strategies to attain product revenue and client adoption targets.
- Owns internal financial targets and customer net promoter and satisfaction goals.
- Oversees the integration of strong risk and security controls.
- Ensures compliance to laws and regulations.
- Able and adept at working directly with the technologists to deliver.
- Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely.
- Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
Preferred Qualifications
- Master’s degree
- Certifications in design thinking and/or agile.
- Prior experience working in payments, financial services or similar regulated industry.
- Deep knowledge of fraud risk across payment channels (ACH, cards, wires, RTP).
- Strong understanding of fraud typologies and detection methodologies.
- Expert at driving strategic decision making. Thinks big. Takes ownership and is accountable. Leads by example.
- Strong experience partnering cross-functionally with engineering, data science, legal, security, compliance, cloud engineering and operations teams to drive measurable business outcomes.
- Proven experience managing vendor RFP processes, including drafting requirements, coordinating evaluations and negotiating contracts.
- Understanding of payment fraud risk management data protection regulatory compliance requirements.
- While software development experience is not required, the ideal candidate is comfortable working with APIs, real-time data pipelines, monitoring and observability tools, and payment risk decision engines.
- Experience with Service-Oriented Architecture (SOA), microservices and large platform migrations from on-premises to cloud services environments a plus