Product Designer

Product Designer

Requirements

• A bachelor’s degree in Human-Computer Interaction, Graphic Design, or a related field, and/or the equivalent of at least 2-5+ years experience in UX design.
• A strong portfolio showcasing your design skills and impact across product touchpoints (web apps, mobile apps, emails, SMS, etc.).
• Expert proficiency in industry-standard design tools (e.g., Figma, Sketch, Miro, Adobe CC, or similar tools) and working knowledge of research tools (e.g. UserTesting, Maze, Hotjar, etc.).
• Experience in partnering with a researcher and/or directly conducting user research and testing, such as 1:1 interviews, surveys, usability testing, and more.
• Excellent communication and presentation skills, with a proven ability to collaborate effectively with cross-functional teams.
• Deep understanding of user-centered design principles, usability, and accessibility applied in product design.
• Ability to articulate and defend design decisions clearly and persuasively.
• Experience working within and contribution to design systems.

Responsibilities

• Translate product and business objectives into user-centered design solutions that directly contribute to product-led growth metrics (e.g., activation, retention, conversion, self-serve adoption).
• Design and iterate on features that leverage AI and automation to enhance efficiency, personalize user experiences, and deliver demonstrable customer value, contributing to key company or team OKRs.
• Launch and optimize experiences that encourage users to discover and adopt key features, driving measurable improvements in product engagement and outcomes.
• Partner closely with Product Managers, User Researchers, Content Designers, and Cross-Functional Stakeholders throughout the discovery, design, and development lifecycle of user flows, product features, and prototypes.
• Collaborate effectively with Engineers, providing clear specifications and ensuring accurate and efficient implementation of designs, especially for AI-powered features and automated workflows.
• Develop a deep understanding of user needs and pain points across various segments, utilizing both qualitative and quantitative research methods.
• Advocate for intuitive, accessible, and consistent user-centric solutions, ensuring that features, including those incorporating AI/automation, are coherent and delightful throughout the user journey.
• Autonomously select and apply appropriate user-centered design methods and tools (e.g., journey mapping, user flows, competitive audits, AI-powered design tools or frameworks).
• Contribute actively to our design system, maintain high-quality deliverables, and ensure design consistency across the product, considering the unique challenges of AI/ML driven interfaces.
• Proactively partner with Product, Engineering, User Research, and Data/Product Science teams to align on goals and share insights.
• Clearly articulate design decisions, tradeoffs, and technical considerations, particularly regarding AI/automation capabilities and limitations, fostering a collaborative and data-informed design process that supports product-led growth.
• Develop design solutions that are scalable, maintainable, and optimized for team processes and impact, often by identifying opportunities for automation within design workflows or the product itself.
• Consider how design decisions contribute to a simple self-serve user experience.

Preferred Qualifications

• Experience with the fintech, legaltech or SaaS products.
• Working knowledge of AI and automation technologies.