Product Design Lead – Content
| Company | Point |
|---|---|
| Location | Washington, USA, Kansas, USA, Pennsylvania, USA, Oregon, USA, California, USA, Texas, USA, Jackson Township, NJ, USA, Florida, USA, Waterbury, CT, USA, Nevada, USA, South Carolina, USA, Georgia, USA, Arizona, USA, Tennessee, USA, Virginia, USA, Arkansas, USA, Minnesota, USA, Colorado, USA, Kentucky, USA, New York, NY, USA, Massachusetts, USA, North Carolina, USA, Missouri, USA, Ohio, USA, Michigan, USA, Illinois, USA |
| Salary | $142800 – $241500 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in Communications, Journalism, English, Human Computer Interaction, Design, Psychology, Finance, or a related field.
- 5+ years of experience in content design, UX writing, or related roles, ideally within the fintech and/or startup setting.
- Proven track record of developing and executing successful content design for consumer-facing financial products.
Responsibilities
- Craft clear, accessible, and engaging copy tailored to various formats and audiences, including UI copy for digital interfaces, phone scripts for customer support, help center articles, and more.
- Work side by side with product designers from initial concept through to final implementation, playing a key role in designing UI content, content hierarchies, user flows, and information architectures. Ensure that content design is seamlessly integrated into the overall user experience, rather than being an afterthought.
- Create and maintain content documentation systems that streamline implementation for cross-functional teams.
- Drive projects independently from concept through implementation, managing timelines effectively.
- Conduct quick UX research, leveraging user testing and interviews to gather insights, continuously improve our communications, and influence product leadership.
- Translate data into actionable product copy changes that drive positive business outcomes.
- Serve as a bridge between marketing, sales, product, and customer service teams to share insights and harmonize content efforts across the company.
- Keep brand style and copy guidelines up-to-date and educate the team on best practices and content design fundamentals.
Preferred Qualifications
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No preferred qualifications provided.