Product Delivery Manager
| Company | 10pearls |
|---|---|
| Location | Vienna, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 3-5 years of experience working in a services environment to deliver custom web and mobile solutions.
- Experience working with product management, engineering, and external teams to design and develop technology solutions, especially in the Fintech industry; experience working with offshore teams specifically is a plus.
- Experience working with clients ranging from fast-growing startups to large corporate clients.
- High level of emotional intelligence, with the ability to adapt communication methods to the needs of the client.
- Experience working with technically diverse teams and products across multiple platforms.
- Certifications highly desired, including CSM, SAFe Agile and PMP.
- Experience managing teams and delivering products in an agile environment.
- Knowledge of JIRA or other project management software.
Responsibilities
- Guide project meetings and other client engagements to meet customer expectations.
- Communicate effectively with both large and small teams of internal and external project stakeholders to set and manage client expectations and timelines throughout the project.
- Prepare and deliver frequent updates, maintain positive customer relationships, and ensure a positive customer journey.
- Prepare status updates with key milestones and deliverables, next steps, risks, and project timeline.
- Manage timeline and scope ensuring customer expectations are met.
- Communicate difficult/sensitive information tactfully and resolve or escalate issues in a timely fashion.
- Understand and validate the details of deliverables as provided by project resources.
- Lead daily, weekly, and monthly internal meetings with team members and internal stakeholders.
- Perform resource allocations and workload assignments according to delivery requirements.
- Provide transparency to senior leadership and work with design, development, information security, and other product management teams.
- Develop product roadmap with external stakeholders.
- Manage product development using software development best practices.
- Gather requirements and document user stories.
Preferred Qualifications
- Certifications highly desired, including CSM, SAFe Agile and PMP.