Product Associate – Fusion
| Company | JP Morgan Chase |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
- Excellent communication and listening skills with a strong focus on client satisfaction
- Strong at building relationships and working on cross-functional teams
- Ability to work autonomously, identify and solve problems and know when to escalate issues
- Broad understanding of complex enterprise solutions and architectures, including cloud, data management and APIs
- Functional skills in Python, SQL and other database technologies
- Exposure to operational management and change readiness work-stream
Responsibilities
- Supports the development of our product strategy and roadmap
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Builds and maintain relationship with client to understand their data needs and requirements.
- Serves as the primary liaison for clients, ensuring their needs are met and fostering long-term relationships.
- Leads and coordinate the implementation process, ensuring timely delivery of solutions that meet client specifications.
- Conducts regular client meetings to review progress, gather feedback, and identify opportunities for enhancement.
- Develops and delivers training sessions to empower clients with knowledge of platform features and best practices.
- Creates and enables efficiency through the creation of runbooks, as well as document opportunities for process automation.
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Preferred Qualifications
- Basic understanding of financial markets and Securities Services (custody, middle office and accounting)
- Emerging knowledge of product release and deployment processes
- Experience in Data Science or similar field