Procurement Systems Support Specialist I
| Company | Liberty University |
|---|---|
| Location | Lynchburg, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- Ability to work independently, demonstrate initiative and be responsive to the needs of multiple end users
- Strong problem solving and troubleshooting skills
- Experience troubleshooting system errors
- Experience importing, exporting and manipulating data
- Experience configuring and supporting workflow
- Experience with report generation
- Strong verbal and written communications and analytical skills
- Excellent computer skills in Excel, Power Point, Access, and Word
- Must be able to prioritize workload and manage multiple tasks simultaneously
- Experience with working in financial applications, ERPs, and procurement systems is required
- Individual must not be in default on any federal student or parent loan
- Ability to articulate and defend the unique Christian educational mission and vision of Liberty University and its subsidiaries to a wide variety of individuals and groups
- Individual must not be convicted of, or pled nolo contendere or guilty to, a crime involving the acquisition, use, or expenditure of federal, state, or local government funds, or be administratively or judicially determined to have committed fraud or any other material violation of law involving federal, state, or local government funds (CFR 668.14(b)(18)(i))
- Associates degree in Information Technology or related field (Minimum Qualifications Level I)
- Two to four years of relevant work experience in the area of Purchasing, Finance, Information Technology, or a similar job function(s) (Minimum Qualifications Level I)
- Bachelor’s Degree in Computer Science or a STEM related field; significant additional experience may substitute (Minimum Qualifications Level II)
- Five to seven years of relevant work experience (Minimum Qualifications Level II)
- Master’s degree in computer science or a STEM related field; significant additional experience may substitute (Minimum Qualifications Level III)
- Six or more years of professional experience in a procurement environment, including managing Procurement strategy and leading procurement projects (Minimum Qualifications Level III)
- Advanced Analytical skills and project management knowledge (Minimum Qualifications Level III)
Responsibilities
- Tracks, troubleshoots and resolves procurement system issues following established guidelines and procedures, escalates technical issues to the appropriate level
- Recommends improvements in workflow, procedures, and documentation as it relates to the database; implements improvements as approved
- Assists end-users with technical issues, systems settings, and provides guidance on system use
- Corrects and documents system/integration errors
- Assists user groups with dashboard set-up and use
- Test and implement system enhancements
- Performs technical analysis and supports operations staff in executing, testing and rolling-out of solutions and updates for Procurement systems
- Serves as a team member responsible for maintenance, troubleshooting, and upgrades of mission critical production environment
- Maintains content and configurations of eProcurement systems
- Serves as the point of contact for internal and external users including university staff and suppliers
- Researching, compiling, analyzing, and interpreting data
- Prepares and distributes assigned reporting
- Other duties as assigned
Preferred Qualifications
- Advanced technical knowledge of XML and JSON for data integration
- Lean or Six Sigma Experience
- Experience with Jaggaer’s source-to-pay software solutions
- Experience with Ellucian’s Banner ERP system
- Experience with Oracle 12c database development and maintenance
- Fluent in Spanish or American Sign Language