Process Analyst

Company	Osaic
Location	Scottsdale, AZ, USA, Atlanta, GA, USA, Papillion, NE, USA, St. Petersburg, FL, USA, Woodbury, MN, USA
Salary	$82000 – $95000
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Mid Level

Minimum of bachelor’s level qualification in Business Management, Finance, Commerce, Economics, Industrial Engineering or related field is required. In lieu of bachelor’s degree, demonstrated significant experience (10+ years) in enterprise process design/streamlining/reengineering, Six Sigma Lean/DFSS, DMAIC or other related experience.
2-5 years’ experience in process improvement, using leading methodologies, processes, and tools (e.g. Lean/DFSS/Six Sigma, PMP, Prince 2, TQM, ISO or similar, MiniTab, etc.)
Strong process, customer journey, and value stream mapping experience that drives value-added business insights into process performance and customer impacts
Ability to effectively work and thrive in a very fast pace work environment
Strong team leadership, problem-solving skills, and innovative mindset
Strong process-driven, fact-based mindset
Strong customer focus, results-driven management style
Superior organizational and communication skills
Passion for the driving improvements to the service and customer experience
Independent thinker, motivated self-starter, high attention to detail
Experience leveraging statistical/probably techniques and tools to analyze processes
Proficiency with Microsoft applications (Outlook, Word, Excel, PowerPoint, Visio, OneDrive, SharePoint)
Six Sigma Greenbelt Trained

Lead process improvement initiatives that identify root cause analysis, bottlenecks, waste and friction points across Osaic functions
Deliver sound, data-driven insights, and recommendations
Support the Value Management Office (VMO) and Continuous Improvement (CI) strategy that elevates the organization’s continuous improvement mindset
Document and monitor business processes, rules, requirements, metrics, and standard operating procedures as a result of transformation initiatives
Facilitate and provide improvement recommendations to business units via targeted workshops (Kaizen) to identify and drive resolution of specific issues that are critically impacting business outcomes and require urgent resolution
Document current and future state through process flow, value stream mapping and customer journey map exercises
Present findings and recommendations with confidence and communicating these to sponsors and key stakeholders
Monitor effectiveness of solutions implemented on ongoing basis
Assess end to end process performance through collecting data from multiple sources to propose process improvement opportunities
Build and maintain strong internal working relationships at all levels of the organization and across business units and site locations. Leverages these relationships in helping to drive meaningful change across the company
Perform other duties as assigned, especially those related to the organization’s Business Transformation agenda