Posted in

Private Banking Officer – Sales – Private Wealth

Private Banking Officer – Sales – Private Wealth

CompanyBank of Montreal
LocationMontreal, QC, Canada
Salary$38500 – $71000
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • Typically between 2 – 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.
  • Basic knowledge of the Lending Process and supporting policies.
  • Basic knowledge of loan and security documentation, including registration and renewal routine.
  • Specialized knowledge.
  • Verbal & written communication skills – Good.
  • Organization skills – Good.
  • Collaboration & team skills – Good.
  • Analytical and problem solving skills – Good.

Responsibilities

  • Assists in preparing new business proposals or presentations to clients/prospects.
  • Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.
  • Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.
  • Determines client needs and ensures timely and accurate completion of transaction processing.
  • Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate.
  • Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.
  • Collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Analyzes data and information to provide insights and recommendations.
  • Reviews overdraft and other monitoring reports with Private Banker and actions accordingly.
  • Strives to exceed client service standards to maximize relationship retention and growth.
  • Develops rapport and instills confidence with the client to develop credibility and earn their trust.
  • Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.
  • Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.
  • Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.
  • Participates in audits and compliance reviews as assigned.
  • Identifies and escalates all irregularities and discrepancies to management.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed.

Preferred Qualifications

  • Post-secondary degree in related field of study desirable.