Private Banking Associate
| Company | Royal Bank of Canada |
|---|---|
| Location | Ottawa, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Minimum of 2 to 3 years of banking experience
- Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
- Strong working knowledge of Microsoft Office Suite
- Proven client service skills
- Excellent organizational skills
Responsibilities
- You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
- As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone
- Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
- Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice
Preferred Qualifications
- Language skills (Mandarin/Cantonese)
- Willing to work from local office
- Completion of IFC or CSC
- Post-secondary education in Commerce or Business Administration