Prior Authorization Technician Senior Rep
Company | Cigna Group |
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Location | Arizona, USA, Massachusetts, USA, Illinois, USA |
Salary | $19 – $29 |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- High School Diploma, or GED required.
- 2+ years of Pharmacy Technician experience.
- Valid National Pharmacy Technician certification is required.
- Valid Arizona, Massachusetts or Illinois State pharmacy technician license is required.
- Microsoft Office proficiency and data entry skills.
- Strong math skills related to prescription calculations.
- Exceptional attention to detail, accuracy, and quality.
- Excellent verbal and written communication skills.
- Ability to multitask in both PC/Phone related tasks.
- 1+ year relevant experience with prior authorization submission using CoverMyMeds or other like electronic prior authorization tools.
- Experience with prior authorization appeals and denials.
- Experience working with clinical EMR systems and/or Infertility is a plus, but not required.
- Works effectively and fosters teamwork; Demonstrates ownership of projects and carries responsibility for building strong working relationships with colleagues and customers.
- Results oriented; demonstrated ability to prioritize and manage workload and meet deadlines.
Responsibilities
- Accurately enter prescriptions into our system, adjudicate claims and work rejections.
- Use the knowledge you gain from training, your problem-solving skills and support from your team to accurately process prescription claims so they will be dispensed accurately.
- Accurately use the clinic specific EMR to gain additional information needed to submit prior authorizations.
- Adhere to principles as stipulated by program specific contractual agreements and company practices.
- Rapid and thorough investigation of processing/benefit inquiries from Fertility Inside Sales team.
- Insurance Inquiries/benefit checks.
- Prior Authorization submission, follow up and appeals as needed.
- Juggle multiple tasks without sacrificing attention to detail.
- Help patients and providers understand their pharmacy benefits better and answer questions effectively.
- Use your strong communication skills to handle internal and external inquiries regarding prior authorizations.
- Participates in program specific customer meetings and training sessions.
- Participate in special projects and perform other duties as it pertains to specific contract performance.
Preferred Qualifications
- Experience with prior authorization appeals and denials.
- Experience working with clinical EMR systems and/or Infertility is a plus, but not required.