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Prior Authorization Technician Senior Rep

Prior Authorization Technician Senior Rep

CompanyCigna Group
LocationArizona, USA, Massachusetts, USA, Illinois, USA
Salary$19 – $29
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • High School Diploma, or GED required.
  • 2+ years of Pharmacy Technician experience.
  • Valid National Pharmacy Technician certification is required.
  • Valid Arizona, Massachusetts or Illinois State pharmacy technician license is required.
  • Microsoft Office proficiency and data entry skills.
  • Strong math skills related to prescription calculations.
  • Exceptional attention to detail, accuracy, and quality.
  • Excellent verbal and written communication skills.
  • Ability to multitask in both PC/Phone related tasks.
  • 1+ year relevant experience with prior authorization submission using CoverMyMeds or other like electronic prior authorization tools.
  • Experience with prior authorization appeals and denials.
  • Experience working with clinical EMR systems and/or Infertility is a plus, but not required.
  • Works effectively and fosters teamwork; Demonstrates ownership of projects and carries responsibility for building strong working relationships with colleagues and customers.
  • Results oriented; demonstrated ability to prioritize and manage workload and meet deadlines.

Responsibilities

  • Accurately enter prescriptions into our system, adjudicate claims and work rejections.
  • Use the knowledge you gain from training, your problem-solving skills and support from your team to accurately process prescription claims so they will be dispensed accurately.
  • Accurately use the clinic specific EMR to gain additional information needed to submit prior authorizations.
  • Adhere to principles as stipulated by program specific contractual agreements and company practices.
  • Rapid and thorough investigation of processing/benefit inquiries from Fertility Inside Sales team.
  • Insurance Inquiries/benefit checks.
  • Prior Authorization submission, follow up and appeals as needed.
  • Juggle multiple tasks without sacrificing attention to detail.
  • Help patients and providers understand their pharmacy benefits better and answer questions effectively.
  • Use your strong communication skills to handle internal and external inquiries regarding prior authorizations.
  • Participates in program specific customer meetings and training sessions.
  • Participate in special projects and perform other duties as it pertains to specific contract performance.

Preferred Qualifications

  • Experience with prior authorization appeals and denials.
  • Experience working with clinical EMR systems and/or Infertility is a plus, but not required.