Principal UX Designer – AI Product Design
| Company | Fidelity Investments |
|---|---|
| Location | Boston, MA, USA, Merrimack, NH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 7+ years of UX or related experience is preferred
- A degree or experience in a related field such as industrial design, interaction design, AI experience design, information systems design, architecture, graphic or visual design, or human factors is preferred
- Experience working on agile teams delivering value in digital products preferred
- Experience working in complex cross-product environments is preferred
- Experience running and/or using research to support evidence-focused design decisions preferred
- A digital portfolio we can review online is required
- An array of design skills, which might include visual, conversational, information architecture, prototyping, front end development, strategic design methods (such as design thinking), user research, or writing
- Ability to design across all channels including web, native, and voice
- Effective communication as a writer, storyteller, presenter, and facilitator; equally at ease speaking with developer partners or executives
- A foundation of development knowledge, both web and mobile
- A foundation of AI, Natural Language and Machine Learning knowledge
- Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
- Partnering with user research to understand the customer problems to tackle
- Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
- Partnering with data scientists and cognitive engineers on AI problems and capabilities
- An unwavering curiosity to ask why
- Design brings you happiness
Responsibilities
- Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching
- Partner with the product owner to help inform product strategy
- Work across the organization to drive consistent customer experiences
- Contribute to the culture of the UXD group
- Coach and mentor junior designers across the group
- Provide design and product thought leadership
- Practice continuous learning
- Explore and inspire with innovative design practices and solutions
Preferred Qualifications
- 7+ years of UX or related experience is preferred
- A degree or experience in a related field such as industrial design, interaction design, AI experience design, information systems design, architecture, graphic or visual design, or human factors is preferred
- Experience working on agile teams delivering value in digital products preferred
- Experience working in complex cross-product environments is preferred
- Experience running and/or using research to support evidence-focused design decisions preferred