Principal Technical Program Manager

15+ years of process engineering experience in software development organizations

Drive large scale, high visibility release process improvement programs
Exercise wide latitude in determining objectives and approaches to critical assignments
Organize complex, ambiguous problems into prioritized milestones, deliverables, and success criteria for your programs
Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership
Develop trusted relationships with key technology, functional leaders and stakeholders to drive focus on the strategic program objectives and optimize program delivery
Ensure data is collected to appropriately inform decision making for mitigating risks and resolving issues
Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation and continuous improvement
Drive a continuous focus on developing software-based solutions or using automation to replace repeatable, operational tasks
Anticipate and remove obstacles that slow down or prevent programs from delivering on program objectives
Drive for clarity to keep teams moving forward
Provide ‘go to’ leadership, transparency and visibility to the entire Technology & Products organization
Seek to continuously grow by proactively seeking and embracing constructive feedback
Provide feedback to colleagues to encourage an open and collaborative culture
Understand and streamline end to end process

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Proven process engineering experience involving many cross-functional teams
Solid organizational skills with high regard for quality
Strong collaboration and relationship-building skills – able to work well with many different types of personalities in various functions
Excellent communication skills – Ability to communicate, document, and present complex technical issues in a concise and efficient manner for a variety of audiences
Experienced and confident in creating slides and presenting to executives
Must possess effective listening skills and comfortable asking powerful questions
Passion for working with people in technical environments
Strong leadership skills to influence and motivate without authority
Strong facilitation skills to lead/drive a variety of program events
Excellent negotiation and conflict management skills