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Principal Servicenow Developer
| Company | Neurocrine Biosciences |
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| Location | San Diego, CA, USA |
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| Salary | $130100 – $188550 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, Master’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree (BS/BA) in Computer Science, Engineering, or a related discipline, with 6+ years of relevant experience, OR
- Master’s degree in a related field with 4+ years of relevant experience, OR
- 6+ years of equivalent work experience in ServiceNow development and administration without a degree
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Advanced/Specialized Certifications:
- ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM, HRSD, etc.)
- ServiceNow Certified Application Specialist (CAS)
- Cloud Certifications (AWS, Azure, GCP)
- Agile/ITIL Certifications
Responsibilities
- Take ownership of the full software development lifecycle, including requirement analysis, design, coding, testing, and deployment of ServiceNow applications and integrations.
- Design scalable, robust, and innovative ServiceNow solutions that align with business needs and technical requirements. Guide the architecture and implementation of core ITSM processes, custom applications, and integrations.
- Provide deep expertise in ServiceNow modules such as ITSM, ITOM, ITBM, SecOps, HRSD, and others. Stay up to date with new features, functionalities, and best practices in ServiceNow.
- Mentor and lead a team of ServiceNow developers, offering guidance and support in code reviews, troubleshooting, and problem-solving. Foster a culture of continuous learning and improvement within the team.
- Work closely with stakeholders to identify opportunities for process improvements and automation using the ServiceNow platform. Ensure that solutions are efficient, maintainable, and aligned with business goals.
- Develop and maintain integrations between ServiceNow and other enterprise systems, ensuring data consistency and smooth operation across platforms.
- Ensure all ServiceNow solutions adhere to security standards and regulatory requirements. Implement access controls, encryption, and other security measures as needed.
- Create and maintain comprehensive documentation for all customizations, configurations, and workflows. Provide training and support to end-users and other developers as necessary.
- Monitor the performance and health of the ServiceNow platform, identifying and resolving any issues proactively to ensure optimal performance.
- Collaborate with IT leadership, business analysts, and other stakeholders to understand business needs and translate them into technical solutions on the ServiceNow platform.
Preferred Qualifications
No preferred qualifications provided.
