Principal Product Manager – Saas

Principal Product Manager – Saas

Requirements

• Bachelor’s degree in cybersecurity, computer science, education technology, or equivalent experience
• 10+ years of product management experience with at least 6+ years in SaaS. Preference for cybersecurity, EdTech, or enterprise training platforms
• Understanding of cybersecurity fundamentals and familiarity with major certification programs (CompTIA, CISSP, CEH, SANS, etc.)
• Proven expertise in learning analytics, course completion tracking, and educational outcome measurement
• Experience with SaaS metrics including MRR, churn analysis, and subscription funnel optimization in B2B and B2C contexts
• Technical understanding of secure cloud architecture, hands-on lab provisioning, and compliance requirements (SOC 2, GDPR, FERPA)
• Experience managing products with complex user personas ranging from cybersecurity beginners to advanced practitioners and enterprise training managers
• Familiarity with learning management systems (LMS), virtual lab environments, and hands-on cybersecurity training tools
• Demonstrated ability to work with cybersecurity subject matter experts, instructional designers, and technical content creators
• Experience with EdTech or training-specific analytics platforms and learner engagement tools
• Strong analytical skills with experience using data to optimize learning paths, reduce learner churn, and improve certification outcomes
• Excellent communication skills with ability to translate complex cybersecurity concepts for diverse audiences and present learning analytics to executive leadership
• Passion for cybersecurity education and commitment to helping professionals develop skills to defend against cyber threats

Responsibilities

• Collaborate with product leadership to define and own our cloud-first cybersecurity education vision, subscription growth strategy, and certification pathway objectives
• Partner with cybersecurity subject matter experts and instructional designers to conduct market analysis of cybersecurity skills gaps, gather learner insights through platform analytics, and identify opportunities for new training modules, certifications, and hands-on lab experiences
• Apply learner-centric methodologies including skill assessment analysis, certification completion funnels, and hands-on lab engagement tracking to identify learning friction points and validate training solutions
• Conduct rapid A/B testing of learning paths, lab environments, and assessment formats with design and engineering teams to optimize learner progression, skill retention, and certification success rates
• Develop and maintain a SaaS product roadmap aligned with cybersecurity industry demands, enterprise customer needs, and individual learner goals
• Collaborate with engineering, content, and customer success teams to prioritize features based on learning outcome metrics, subscription growth, and platform scalability while balancing hands-on lab infrastructure costs and security requirements
• Embrace agile methodologies optimized for secure, continuous delivery of training content and platform features
• Work with engineering teams to define user stories for multi-tenant learning environments, manage backlog prioritization for enterprise vs. individual learner needs, and ensure reliable, secure product releases that maintain compliance standards and high-availability lab environments
• Collaborate with sales, marketing, and customer success teams to develop training-specific go-to-market strategies including enterprise team subscriptions, individual certification paths, and freemium skill assessments
• Support product-led growth through free introductory courses, optimize trial-to-paid conversion for certification programs, and drive feature adoption across different learner personas
• Monitor critical learning and SaaS metrics including course completion rates, certification pass rates, hands-on lab engagement, Monthly Recurring Revenue (MRR), customer churn, and learner progression analytics
• Conduct learner cohort analysis, skill development tracking, and usage pattern analysis to inform content strategy, platform improvements, and customer success interventions

Preferred Qualifications

• Cybersecurity certifications (Security+, CISSP, CISM, or similar)
• Experience with hands-on cybersecurity labs, virtual environments, or simulation platforms
• Background in enterprise B2B SaaS sales cycles and customer success
• Knowledge of cybersecurity workforce development and skills gap challenges