Principal Product Manager – Partner Experience
| Company | Xometry |
|---|---|
| Location | Boston, MA, USA, North Bethesda, MD, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 8+ years in product management with at least 3 years leading PMs or product teams
- Experience building B2B marketplaces, SaaS tools for supply chains, or platforms serving SMBs
- Proven track record of solving complex operational or logistical problems through technology
- Strong data analysis skills and familiarity with experimentation frameworks
- Excellent stakeholder management and communication abilities.
Responsibilities
- Define and lead the product vision, roadmap, and strategy for the Partner Experience product domain.
- Collaborate closely with operations, engineering, and partner support teams to deeply understand the challenges and needs of manufacturers.
- Identify key friction points in partner onboarding, quoting, fulfillment, and payment, and develop scalable product solutions.
- Establish and track KPIs related to partner retention, NPS, fulfillment quality, and order success rates.
- Drive product development in a fast-paced environment, ensuring timely delivery and high-quality execution.
- Advocate for partners across the organization and ensure their voice is embedded in Xometry’s long-term strategy.
Preferred Qualifications
-
No preferred qualifications provided.