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Principal Product Manager – Growth
| Company | PagerDuty |
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| Location | Toronto, ON, Canada |
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| Salary | $156000 – $237000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 7+ years of product management experience, with at least 3 years focusing on data-led growth products at SaaS organizations
- Experience building enterprise-grade products that leverage Machine Learning or Large Language Models
- Proven analytical and problem-solving skills, ideally with a background in data product management: pipelines, ingestion, modeling, governance, and APIs
- Strong business acumen and customer empathy with the ability to synthesize qualitative customer feedback with data-led insights (A/B and multivariate testing) to ruthlessly prioritize based on impact.
Responsibilities
- Lead the vision, strategy, and execution for AI growth products and services.
- Align and get buy-in from executive stakeholders around a product roadmap that distills company strategy with qualitative and quantitative customer data, market trends, and competitive insights.
- Collaboratively work with data scientists, engineers, designers, and product managers to take ambiguous projects and mold them into amazing experiences to delight customers.
- Leverage user-centric approaches to drive product adoption and growth while working collaboratively with Marketing, Sales and Customer Success to define and execute successful go-to-market strategies for the products delivered and managed.
- Guide the product through Beta, Early Access, and General Access stages, setting clear success criteria and stage-gates for each leg of the journey, making data-driven decisions to optimize and drive maximal impact.
- Navigate fast-paced environments, making rapid progress, and aligning diverse stakeholders around a shared vision.
Preferred Qualifications
- Proven ability to collaborate and contribute to a positive, inclusive work environment, fostering knowledge sharing and growth within the team.
- Strong planning skills with the ability to break down complex problems and align stakeholders in fast-paced environments while managing multiple priorities.
- Exceptional written and verbal communication skills, with a talent for demystifying growth opportunities, data and AI complexity to stakeholders across the org.
