Principal Platform Engineer – Software Engineer
| Company | Truist |
|---|---|
| Location | Charlotte, NC, USA, Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior |
Requirements
- A minimum of seven+ years in a combination of professional services and financial services industry
- Five+ years of product management experience
- Deep understanding of software development methodologies and best practices
- Deep and broad experience in digital banking, financial services, or other complex transactional services
- Experience leading complex, cross-functional initiatives and large scale projects
- Demonstrable understanding and application of digital concepts and technology
- Ability to lead initiatives throughout the software development lifecycle, including post implementation
- Bachelors’ degree in business, engineering, design, or technology field; banking or financial management education or equivalent education and related training
- Strong strategic thinker, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts
- Demonstrated experience in managing a varied team of professionals in a project-based environment and a proven ability to coach and develop a team
- Outstanding skills presenting/communicating ideas and data to Executive level leaders
- Sound business judgment and ability to build a business case around a product or service
- Expert relationship builder; developing open, effective, considerate, and productive working relationships. Can “work the matrix” and gain credibility quickly with internal and external constituents.
- High level of adaptability; responds appropriately and competently to the demands of work challenges when confronted with change, ambiguity, adversity, and other pressures.
Responsibilities
- Responsible for leading a team of product managers and product owners, setting direction and priorities for products, services, and experiences.
- Responsible for understanding industry landscape, competitive environment, and voice of client
- Develop product roadmaps in collaboration with Relationship Managers and Line of Business (LOB) partners.
- Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations
- Partner with Tech Agile teams on development, rollout, and post-production support
- Partner with Legal, Risk, & Compliance on new product development and remediation when applicable
- Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout
- Responsible for the client experience/results/KPIs of assigned platforms
- Manage product pricing, including modeling pricing changes
- Manage annual budget, including monthly forecasting
- Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning
- Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences.
Preferred Qualifications
- Masters’ of Business Administration (MBA) degree or Master’s degree in business, engineering, design, or technology field; banking or financial management education
- Experience in banking, insurance, financial services, and/or investments across multiple client segments including consumer, small business, wealth and commercial business.
- Familiarity with zero-trust security patterns, mutual TLS, service mesh, and container vulnerability scanning tools.
- Demonstrated experience with event-driven (Kafka) source/sink integration and design.
- Advanced understanding of platform resiliency, chaos engineering, and graceful degradation strategies under fault scenarios.