Principal Platform Engineer-Observability

Principal Platform Engineer-Observability

Requirements

• A minimum of seven+ years in a combination of professional services and financial services industry
• Five+ years of product management experience
• Deep understanding of software development methodologies and best practices
• Deep and broad experience in digital banking, financial services, or other complex transactional services
• Experience leading complex, cross-functional initiatives and large scale projects
• Demonstrable understanding and application of digital concepts and technology
• Ability to lead initiatives throughout the software development lifecycle, including post implementation
• Bachelors’ degree in business, engineering, design, or technology field; banking or financial management education or equivalent education and related training
• Strong strategic thinker, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts
• Demonstrated experience in managing a varied team of professionals in a project-based environment and a proven ability to coach and develop a team
• Outstanding skills presenting/communicating ideas and data to Executive level leaders
• Sound business judgment and ability to build a business case around a product or service
• Expert relationship builder; developing open, effective, considerate, and productive working relationships. Can ‘work the matrix’ and gain credibility quickly with internal and external constituents.
• High level of adaptability; responds appropriately and competently to the demands of work challenges when confronted with change, ambiguity, adversity, and other pressures.

Responsibilities

• Responsible for leading a team of product managers and product owners, setting direction and priorities for products, services, and experiences.
• Responsible for understanding industry landscape, competitive environment, and voice of client
• Develop product roadmaps in collaboration with Relationship Managers and Line of Business (LOB) partners.
• Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations
• Partner with Tech Agile teams on development, rollout, and post-production support
• Partner with Legal, Risk, & Compliance on new product development and remediation when applicable
• Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout
• Responsible for the client experience/results/KPIs of assigned platforms
• Manage product pricing, including modeling pricing changes
• Manage annual budget, including monthly forecasting
• Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning
• Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences

Preferred Qualifications

• Masters’ of Business Administration (MBA) degree or Master’s degree in business, engineering, design, or technology field; banking or financial management education
• Experience in banking, insurance, financial services, and/or investments across multiple client segments including consumer, small business, wealth and commercial business.
• Experience building observability as part of an internal developer platform (IDP).
• Experience codifying compliance and security standards into observability tooling (e.g. log retention policies, trace anonymization, data boundary enforcement).
• Proven ability to influence platform-wide engineering culture.