Primary Care Medical Assistant

Primary Care Medical Assistant

Requirements

• Completion of an accredited Medical Assistant Certification program is required
• Training in phlebotomy is required
• Concierge-level customer service and work ethic
• A high level of professionalism and confidentiality
• Excellent interpersonal skills
• Ability to work effectively in an innovative, fast-paced environment
• Must be highly organized and detail oriented
• Ability to communicate clearly and effectively both verbally and writing with patients, clinical care team and external parties in a courteous and friendly manner

Responsibilities

• Rooming patients with efficiency, modeling our ‘customer service first’ values
• Schedule patient appointments immediately following clinic visits, or via phone or portal
• Assist patients in setting up their patient portal at the end of their visit
• Ensure all forms, consents, and billing requests are reviewed and completed by patients
• Protect patients’ rights by practicing HIPAA and maintaining patient confidentiality
• Obtain blood samples via venipuncture – phlebotomy skills are required
• Perform data entry in EMR, including prepping EMR for the visit with upcoming or overdue preventative maintenance flags including immunizations and screenings
• Review current medications, update medication list and prepare medication orders for refills and signature by the provider
• Measure and record patient vital signs in the EMR
• Prepare equipment, instruments, and patients for examinations; assist providers with exams, procedures, and medical treatments as needed
• Clean and disinfect examination rooms following patient visits
• Receive and direct phone calls, check-in patients, obtain necessary information to file and update patient records
• Assist with proactive chronic disease management and population health
• Administer IM injectables and medications to patients as ordered
• Transmit patient prescription refills as directed
• Superior and frequent communication with providers regarding patient care opportunities and needs
• Manage inventory of supplied and medical equipment. Order supplies as needed

Preferred Qualifications

• Active Medical Assistant certification or diploma
• Passage of the pre-employment drug screen
• Passage of the pre-employment background check
• Eligibility and completion of employee references
• Proof of US Citizenship or Eligibility to Work in the US with a permanent resident card