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Presales Solutions Engineer
Company | Moveworks |
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Location | New York, NY, USA |
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Salary | $150000 – $210000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- 5+ Years experience in pre-sales and/or post-sales customer facing technical roles
- A solid understanding of cloud architecture and RESTful APIs in order to leverage self-service, configurators to demonstrate the art-of-the-possible and connect to customer pre-production systems.
- Familiarity with RPA, IPaaS, low-code/no-code tools is a plus.
- Scripting or coding experience is beneficial to build prototypes of bespoke customer use-cases and integrations into systems unsupported by out-of-the-box Moveworks connectors.
- Ability to communicate deep technical concepts to a non or semi-technical audience, while also being able to hold your own with a strong technical audience.
- Adaptive and flexible, you are able to think critically to create solutions while handling objections with grace.
- Desire to partner cross-functionally to refine our marketing narrative, product direction, and success motions.
- Willingness to travel ~25% for internal events and external customer meetings.
Responsibilities
- Perform product demonstrations that engage the audience and explain by showing how our product works.
- Lead hands-on Technical Workshops, educating prospective customers on topics such as our Machine Learning approach, Integrations, Capabilities, Architecture, and Security.
- Use detailed, data-driven reports and calculators to present insights and prioritize use-cases for customers in partnership with our Business Value Services team.
- Define and capture customer success criteria to design, build, and manage end-to-end Proof-of-Concepts for our customers.
- Work with prospects to understand their technology stack and IT business processes.
- Document customer requirements and facilitate a clean hand-off to the post-sales CS Team.
- Work alongside Account Executives to drive the deal strategy, helping address any knowledge gaps and build trust with the prospect through their journey towards becoming a customer.
- Consistently improve current processes, making presentations, demos, and business case presentations more repeatable, scalable, and compelling.
Preferred Qualifications
- Familiarity with RPA, IPaaS, low-code/no-code tools is a plus.