Pre-access Registration Specialist 1

Pre-access Registration Specialist 1

Requirements

• High School Diploma or equivalent or (4) four years of revenue cycle experience
• Minimum of two (2) years of revenue cycle experience, working in an acute care facility, medical office or call center
• Knowledge of HIPPA regulations
• Excellent computer skills (including Microsoft Office applications)
• Excellent Internet connection

Responsibilities

• Demonstrates complete understanding and ability to apply registration policies and procedures
• Verifies medical insurance eligibility and benefits
• Identifies and explains co-insurance, co-pay and OOP (out of pocket) patient responsibilities
• Provides cost estimates to patients, and collects payments
• Collaborate with other team members to ensure patient satisfaction, by effectively communicating, both orally and in writing
• Ability to multi-task, set priorities, and manage time effectively
• Be responsible for meeting productivity and call center quality measures
• Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance

Preferred Qualifications

• Spanish speaking preferred
• Experience with Epic preferred