Practice Group Support Assistant

Associate’s degree (A.A.) or equivalent from two-year college or technical school, and minimum 1-2 years of experience related experience; or equivalent combination of education and experience.
Professional services, especially law firm, industry experience a plus.
Demonstrate proficiency in Microsoft Excel, Outlook, Teams, and PowerPoint, as well as WebEx.
Strong organizational skills, attention to detail, the ability to balance multiple tasks in a fast-paced environment, and the ability to manage confidential information with discretion.
Excellent written/verbal communication skills, strong interpersonal skills, and the ability to work independently and as part of a team.
Flexibility to work overtime is required.

Assist in processing invoices from foreign and outside counsel using Chrome River.
Respond to inquiries and resolve issues related to administrative matters.
Create, edit, and proofread correspondence, memoranda, reports, and other general communications.
Provide administrative support to various projects or departmental teams, as requested.
Research client matter numbers in CPI/3e for invoice processing and payment status inquiries.
Continuously audit, update, and maintain administrative standard processes and iManage files.
File, track, and search invoices/documents using iManage.
Prepare and update Invoice Status reports for the Trademark Group.
Process, replenish and reconcile USPTO and Copyright deposit accounts.
Provide backup documentation to the billing department as requested.
Research invoice payment status using Global Exchange.
Prioritize tasks and ensures deadlines are met.
Respond to management, attorney, client, staff, and vendor inquiries.
Perform other duties as assigned.