POS Operations Processor

POS Operations Processor

Requirements

• High school diploma or equivalent work experience
• Basic knowledge of accounting would be an asset
• Good written and verbal communication skills
• Able to work independently in fast-paced environment
• Detail-oriented with strong organizational skills
• Must be able to handle tight deadlines during peak periods
• Basic knowledge of MS Office
• Bilingualism would be considered an asset

Responsibilities

• Screen, process, and verify policy change applications, including End of Term, Conversions, and Reinstatements
• Process contract change report accordingly
• Contact clients or representatives regarding application deficiencies
• Sort and distribute applications to appropriate associates
• Research and process Increasing Benefit Riders and manage overpayments accordingly
• Handle overpayment scenarios for policies with pre-renewal End of Term conversions or other change requests
• Input accounting transactions, miscellaneous money entries, and reports
• Conduct monthly reconciliation of suspense accounts
• Support the team with other administrative and operational duties as assigned

Preferred Qualifications

• Basic knowledge of accounting would be an asset
• Bilingualism would be considered an asset