Posted in

Platform Engineer – Housing

Platform Engineer – Housing

CompanyEliseAI
LocationSan Francisco, CA, USA, New York, NY, USA
Salary$110000 – $130000
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • Proficiency in Python and SQL
  • 2+ years of experience supporting business operations with a technical skew
  • Hands-on experience with data administration, APIs, webhooks, custom workflows, and integrations
  • Experience using low/no-code development platforms like Zapier, Relay, Hex, and Retool
  • Strong technical and problem-solving acumen with the ability to design, implement, optimize, and troubleshoot scalable systems that improve efficiency
  • Experience working cross-functionally across stakeholders to ensure smooth operations
  • Excellent communication skills, able to translate technical concepts into actionable insights
  • Willingness to work in person at our offices 4-5 days a week

Responsibilities

  • Own and optimize our current tech stack, including Planhat, Salesforce, and Snowflake, ensuring seamless data integration and usability
  • Design and build custom technical solutions to enhance automation, analytics, and scalability across workflows
  • Evaluate, select, and implement new technologies based on technical and business requirements
  • Work with databases, APIs, webhooks, and automation tools to enhance system integrations and improve operational efficiency
  • Build dashboards and analytics solutions that provide actionable insights on customer health, retention, and expansion opportunities
  • Troubleshoot and resolve system issues, ensuring uninterrupted access to accurate data
  • Partner with cross-functional teams, including Customer Success, Sales, Marketing, Product, Engineering and Data, to improve visibility and operational efficiency
  • Act as a subject matter expert for internal systems architecture, best practices, and operational improvements
  • Attract top-tier talent to join our driven team

Preferred Qualifications

  • Experience with platform architecture and analytics in a SaaS environment
  • Understanding of SaaS metrics, strategies, and lifecycle management