Pharmacy Medication Historian Technician
| Company | Cleveland Clinic |
|---|---|
| Location | Cleveland, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School Diploma/GED
- Six months of related experience OR completion of a Pharmacy Technician Program
- Upon hire, must be a Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA)
- Upon hire, it is required to hold an active registration through the Ohio Board of Pharmacy (OBOP) as either a Certified Pharmacy Technician, Registered Pharmacy Technician, or Pharmacy Technician Trainee
- Caregivers with active Pharmacy Technician Trainee or Registered Pharmacy Technician registrations are required to update their registration to a Certified Pharmacy Technician registration with the OBOP within 6 months
Responsibilities
- Communicate directly with patients and caregivers while performing technical functions within the assigned work area to ensure timely and accurate procurement of prescriptions and documentation within the electronic medical record when required
- Identify potential medication-related access problems and work with patients and the multi-disciplinary team to solve these problems in an efficient and patient-centered manner
- Coordinate education, bedside medication delivery, and medication payment
- Assist with the development and implementation of policies and procedures to ensure a seamless medication-related procurement process for patients
- Work with the pharmacy leadership teams to identify areas of opportunity for improved patient experience
- Assist manager in creating, implementing and monitoring quality control programs in assigned area
- Conduct third party prior authorization requests when needed
- Monitor program performance, including patient volumes served and patient experience indicators, serving as a valued resource to identify discharge prescription coverage issues and assist in their resolution
- Complete medication histories or other transitional care activities as assigned per location
Preferred Qualifications
- Experience dealing with third party insurance and prior authorization process