Pharmacy Manager

Pharmacy Manager

Requirements

• Age – 16 or older
• License – Pharmacist License (secondary optional permit in Alberta: CA_APA – Additional Prescribing Authorization)

Responsibilities

• Lead the Pharmacy and OTC teams including participation in the recruitment and interviewing of candidates
• Train all associates on OBWs/SOPs and Walmart workflow and ensures their execution
• Develop, assess, motivate and retain team members
• Promote Walmart’s brand to team members and customers
• Develop a functional and collaborative relationship with the Prof Services District Manager
• Develop a functional and collaborative relationship with the Store Management team and the Store Manager
• Operate Pharmacy to achieve established plans and budgets
• Responsible for efficient Associates’ scheduling according to business needs
• Ongoing associate assessment and periodic performance reviews
• Developing and executing business action plans to meet corporate goals
• Developing corrective action plans based on deficiencies identified in reports or audits
• Maintaining accurate inventories in the Pharmacy by following Walmart OBWs/SOPs
• Addressing all customer complaints and resolve all customer problems to ensure excellent customer experience
• Regular care of the Pharmacy to ensure a proper appearance and hospital clean environment for associates and patients
• Maintain the professional image for the Pharmacy area as per Workstation Standardization and 6S Audit
• Cascading communication coming from the SSC to all Pharmacy associates and OTC
• Execute all programs assigned to the Pharmacy by the Prof Services team
• Develop and establish collaborative relationships with other health care providers within the store
• Ensure that Pharmacy is open and operational during the posted business hours
• Supervise and support the OTC manager in their everyday duties and responsibilities
• Ensure excellent patient experience, locate merchandise on the sales floor
• Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders
• Accept prescriptions and/or refill requests from Customers, Doctors or Hospitals
• Ensure all prescriptions are filled accurately, efficiently, and safely using the established workflow models
• Counsel all patients on sold pharmaceutical products
• Ensure proper storage of pharmaceutical products
• Execute processes as per OBWs/SOPs
• Ability to operate all equipment in the pharmacy (register, computer system etc.)
• Protect and maintain patient privacy at all times and follow provincial regulations established by the regulatory body
• Ensure patients receive all eligible services they are entitled to (medication reviews, injections etc.) to meet specific patient needs

Preferred Qualifications

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.