Pharmacy Clinical Support Clerk
| Company | CVS Health |
|---|---|
| Location | Malvern, PA, USA |
| Salary | $17 – $31.3 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Minimum one-year customer service experience.
- Minimum one-year experience working in Microsoft Office, specifically Excel, Outlook & Word.
- Strong verbal and written communication skills.
- Demonstrated ability to work with a sense of urgency and pay close attention to detail.
Responsibilities
- Assist with maintenance of patient files, Sort and file Physician Orders and all clinical documentation.
- Assist with following up with doctor’s office to get renewal orders and clinicals.
- Manage fax que and triage them as well as upload in epic.
- Provide administrative support to the specialty team – typing/faxing/tracking physician’s orders, discharging patient from service, filling of paperwork in the correct sections of medication.
- Call patient to confirm delivery of coordinating with internal team members, documenting discussion in progress notes, rescheduling patient for subsequent deliveries.
- Track patient pumps – swapping out when pump is due for PM and retrieving pumps when patient discharges from services.
- Assist with Lab tracking and lab trending on daily basis.
- Take active role in record retrieval process.
Preferred Qualifications
- Demonstrated ability to work independently and as a team.
- Experience in home health and/or healthcare industry.
- Knowledge of medical terminology.