Personal Lines Compliance Manager

Personal Lines Compliance Manager

Requirements

• 4-7 years of relevant experience in the personal lines insurance industry, with a solid understanding of industry regulations and compliance processes.
• Strong written and verbal communication skills with the ability to present complex information clearly and concisely to stakeholders at all levels.
• Proven project and audit management experience, with the ability to lead multiple projects, prioritize tasks, and meet deadlines.
• Strong critical thinking skills with the ability to analyze complex data and propose effective solutions to compliance challenges.
• Elevated level of accuracy and attention to detail, ensuring compliance documentation and audits are thorough and complete.
• Experience with Wolters Kluwer, APCIA, Smartsheet, and other industry tools is preferred.
• Highly organized with a proactive approach, capable of working independently and handling multiple priorities in a fast-paced environment.

Responsibilities

• Provide guidance on state-specific regulatory requirements to support personal lines product strategy and development.
• Administer and manage third-party audits, ensuring compliance with regulatory and internal requirements.
• Conduct proactive regulatory audits to assess internal processes, identify potential gaps and recommend corrective actions.
• Stay up to date with personal lines legislative changes, ensuring all regulatory modifications are appropriately incorporated into internal processes, products and systems.
• Prioritize and oversee defect corrections, ensuring timely resolution of compliance issues and effective implementation of remediation action plans.
• Act as a trusted resource across various teams, providing clear and actionable compliance guidance. Communicate findings and results effectively through both quantitative and qualitative methods.
• Document and communicate compliance statuses, findings, and risks, preparing reports for leadership and stakeholders.
• Incorporate compliance best practices into key procedures to ensure consistency in execution and reporting across personal and commercial lines underwriting and product compliance.

Preferred Qualifications

• Keen sense of ownership and responsibility for work and outcomes.
• Curiosity and a passion for continuous learning and development.
• Integrity, ambition to lead, and a desire for personal and professional growth.
• A collaborative team player with a commitment to helping others and ensuring the team’s success.
• Ability to navigate complex issues and provide innovative, practical solutions to problems.