Personal Banker

Personal Banker

Requirements

• Bilingual (Spanish) Required
• 3+ years experience in banking or related field
• Knowledge of banking products
• Effective communication skills
• Ability to manage multiple priorities

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities
• Manage the customer experience by identifying opportunities to improve financial wellbeing
• Drive proactive sales conversations through internal and outbound interactions
• Deliver a full PNC conversation with every client interaction
• Create customer loyalty and grow customer share of wallet through a differentiated customer experience
• Educate customers on options for managing financial transactions
• Apply product and procedural knowledge to identify, mitigate and solve customer problems
• Manage risk through adherence to all policies and procedures
• Participate in branch daily operations

Preferred Qualifications

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales