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Personal Banker
| Company | PNC Financial Services |
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| Location | Thornton, CO, USA |
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| Salary | $44720 – $66125 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level |
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Requirements
- Bilingual (Spanish) Required
- 3+ years experience in a related role or equivalent combination of education and experience
Responsibilities
- Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
- Manages the customer experience by identifying opportunities to improve the customer’s financial wellbeing.
- Drives proactive sales conversations through internal and outbound interactions with a defined sales process.
- Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
- Manages risk through adherence to all policies and procedures.
Preferred Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
