Permits Manager

Permits Manager

Requirements

• Associate degree in Business Administration, Public Administration, Construction Management or a related field required
• Five years of progressively responsible experience in processing building permits, to include lead or supervisory experience
• Must possess and maintain a valid Georgia driver’s license
• Must possess ICC certification as a Permit Technician

Responsibilities

• Manages, directs, and evaluates assigned staff
• Analyzes performance metrics, quarterly and annual reports to determine where improvements are needed for permitting processes and zoning review times
• Makes recommendations for budget and technology upgrades
• Oversees employee work schedules to ensure adequate coverage and control
• Reviews timesheets and approves/processes employee concerns and problems
• Counsels or disciplines employees as appropriate
• Assists with or completes employee performance appraisals
• Directs work and acts as a liaison for several departments, divisions, senior management and employees
• Trains staff in operations, policies, and procedures
• Organizes, prioritizes, and assigns work
• Prioritizes and schedules work activities in order to meet objectives
• Ensures that subordinates have the proper resources needed to complete the assigned work
• Monitors status of work in progress and inspects completed work
• Consults with assigned staff to assist with complex/problem situations and provide technical expertise
• Provides progress and activity reports to management
• Assists with the revision of procedure manuals as appropriate
• Performs customer service functions by telephone, email, and in person
• Provides information and assistance related to division services, activities, procedures, fees, forms, or other issues
• Assists the public in completing applications and other forms as needed
• Responds to questions/complaints and researches problems
• Initiates problem resolution
• Processes permit applications for all work requiring inspections or permits and Certificates of Occupancy
• Reviews applications for accuracy/completeness and verifies proper County business licensure, state licensure, home builders’ licensure, zoning designations, etc.
• Accepts construction plans and plan documents associated with permit processing and enters information into database
• Maintains permitting records, plans and files
• Coordinates with Plan Review, Inspections and various other departments and divisions to process permits and perform reviews and inspections for new construction, additions, alterations, repairs, mechanical, electrical, plumbing, signs, special administrative permits, Watershed, and City services
• Verifies state/local licenses when applicable and ensures paperwork is complete and filed
• Ensures information is entered into database and submits completed permit to customer
• Receives moneys in payment of permit fees, calculates permit fees, records transactions, issues receipts, and forwards revenues as appropriate
• Prepares/updates daily administrative report of base fees and reports daily count of permits issued each day and payments collected
• Submits reports to finance department
• Processes contractor registrations and issues and renews registration for a variety of contractors including electrical and low voltage, plumbing, sprinkler, suppression, and HVAC

Preferred Qualifications

No preferred qualifications provided.