People Supervisor – Operations
| Company | Global Lending Services |
|---|---|
| Location | Tempe, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree is required
- Phenomenal interpersonal skills with a focus on empowering others
- Ability to learn new concepts and think fast on your feet
- Strong drive, ambition, and the ability to motivate others
- Solid written and verbal communication skills
- Excellent organizational skills with high attention to detail
- Hands-on approach, and willingness to go above and beyond to get the job done
- Commitment to exemplifying organizational core values
Responsibilities
- Provide quality training, guidance, performance coaching, and feedback to assigned staff and advise and recommend training opportunities
- Evaluate team operating processes, analyze reports, and identify all performance-related issues to ensure appropriate actions are made to maximize work effectiveness
- Establish strong working relationships with other business units
- Support the development and maintenance of departmental operating procedures
- Set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit and company
- Accept incoming calls and effectively resolve escalated complaints
- Exercise management authority concerning staffing, performance evaluations, promotions, salary recommendations, and terminations
Preferred Qualifications
-
No preferred qualifications provided.