People Planning Operations Process Analyst
| Company | Apple |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- 3+ years of related experience
- Excellent verbal and written communication skills in English
- Flexibility in your work schedule. Your work hours will be based on business needs and may include evenings and weekends.
Responsibilities
- Motivating and engaging store leadership behind resource planning strategies and changes through strong relationships and ability to influence.
- Integrating store specific plans with resource planning strategies to plan timely, consistent, and flexible schedules to support the employee and customer experience.
- Driving timeliness, accuracy, and consistency with resource planning strategies across several locations.
- Partnering with Store Leaders to advise on how current hours allocation, local payroll laws, time away, availability, traffic analysis, and store strategies impact scheduling performance and identify solutions.
- Analyzing data related to workforce management to provide recommendations to store leadership and cross-functional partners to improve resourcing trends and scheduling opportunities.
- Partnering with members of the team to review completed schedules for alignment with store specific plan and current resource planning strategies.
- Maintaining subject matter expertise and proficiency of the current scheduling systems.
- Attending and participating in Global Retail Support (GRS) communication regarding system enhancements, scheduling updates and training.
- Compliance adherence to scheduling rules, store policies and procedures across markets and countries where applicable
- Coordination of weekly schedule completion, delivery, and communication across multiple stores.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
Preferred Qualifications
- Excellent organization and time management skills with the ability to perform multiple activities simultaneously.
- Ability to identify scheduling trends and make adjustments accordingly.
- Skilled ability to influence others without a direct reporting relationship.
- Proven track record in prioritizing, planning, and executing strategies.
- Agile, comfortable making decisions in a fast-paced, time critical environment, while coordinating multiple in-flight projects.
- Self-motivated, driven individual comfortable in a dynamic environment.
- Technical expertise in resource planning systems, platforms, and workforce optimization or a related area experience preferred.
- Prior Apple Retail experience or knowledge of the Apple Retail organization preferred.