People Operations Specialist

3+ years of experience in HR operations, payroll, or people administration roles
Hands-on experience managing payroll and HR systems (Preference to Rippling experience)
Comfortable handling basic IT tasks (e.g., laptop setup, equipment tracking)
Excellent organizational and time management skills
Proven ability to handle confidential information with discretion
Strong written and verbal communication skills
Experience supporting distributed teams across multiple states is a plus

Own and process multi-state, bi-weekly and bi-monthly payroll for 400+ hourly and salaried employees, ensuring accuracy and compliance with federal, state, and local requirements
Respond to employee inquiries related to paychecks, deductions, direct deposit, and leave accruals
Own the full system access lifecycle—manage setup, changes, and removal of access across HRIS, payroll, and related platforms
Set up, configure, ship, and track employee laptops and related IT equipment during onboarding and offboarding
Ensure all systems and hardware are properly configured for new hires and secured upon termination
Optimize and maintain the HRIS (Rippling), including workflows, automations, and integrations to improve employee experience and operational efficiency
Manage end-to-end offboarding processes, including exit documentation, system deactivation, equipment recovery, and coordination with relevant departments
Support employee lifecycle transitions with consistent, compliant processes
Serve as the main point of contact for the HR helpdesk, triaging and resolving incoming requests related to payroll, benefits, systems, and general HR policies
Manage workers’ comp claims and reporting; serve as liaison between employees, managers, and third-party administrators to ensure timely support and resolution